Terms and Conditions
Willow St. Interiors By Alison
Last Updated: April 25, 2025
Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website or engaging the services of Willow St. Interiors By Alison ("we", "us", or "our").
Your access to and use of our services is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and clients who access or use our website or services.
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the services.
1. Services
Willow St. Interiors By Alison provides interior design services, which may include but are not limited to full room makeovers, paint color consultations, window treatment consultations, furniture selection, space planning, and art selection.
The scope, timeline, and deliverables for each project will be outlined in a separate service agreement or proposal provided to the client before the commencement of services.
2. Website Use
Content
All content on our website, including text, graphics, logos, images, and software, is the property of Willow St. Interiors By Alison or its content suppliers and is protected by United States and international copyright laws.
User Conduct
You agree not to:
- Use our website in any way that could damage, disable, or impair the site
- Use any robot, spider, or other automatic device to access our website
- Introduce viruses, trojans, worms, or other harmful material
- Attempt to gain unauthorized access to our systems
- Engage in any activity that interferes with or disrupts our website
3. Service Terms
Consultations
Initial consultations may be offered free of charge or at a fee, as specified on our website or communications. The consultation fee, if applicable, is non-refundable but may be applied toward future services as outlined in our service agreement.
Payments
Payment terms will be outlined in the service agreement provided to each client. Generally, we require:
- A deposit before beginning work
- Payment milestones based on project progress
- Final payment before the completion of the project
Accepted payment methods will be specified in the service agreement and on invoices.
Cancellations and Refunds
Our cancellation and refund policy will be detailed in the service agreement. Generally:
- Deposits are non-refundable
- Cancellation fees may apply depending on the stage of the project
- Any items already purchased for the project may not be refundable
Client Responsibilities
Clients are responsible for:
- Providing accurate information about their space and requirements
- Making timely decisions to maintain project schedules
- Providing access to spaces as needed for measurements and implementation
- Reviewing and approving design concepts within agreed timeframes
- Making payments as scheduled
4. Intellectual Property
All design concepts, mood boards, space plans, and other materials created by Willow St. Interiors By Alison during the design process remain our intellectual property until final payment is received. Upon final payment, clients receive a license to use the designs for their personal use only.
We reserve the right to photograph completed projects for our portfolio and marketing purposes, unless otherwise agreed in writing.
5. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
6. Limitation of Liability
To the maximum extent permitted by law, in no event shall Willow St. Interiors By Alison be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers and/or any personal information stored therein
- Any interruption or cessation of transmission to or from our website
- Any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the services
7. Disclaimers
Our services are provided on an "AS IS" and "AS AVAILABLE" basis. We make no warranties, expressed or implied, regarding the operation of our services or the information, content, or materials included thereon.
While we strive to provide accurate information about products, materials, and services, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
8. Indemnification
You agree to defend, indemnify, and hold harmless Willow St. Interiors By Alison and its officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the services.
9. Third-Party Services
We may recommend products, contractors, or other service providers as part of our design services. While we make these recommendations in good faith, we are not responsible for the quality, timeliness, or other aspects of third-party products or services. Clients enter into agreements with third-party providers at their own risk.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the state of New York, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
12. Termination
We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
Upon termination, your right to use the services will immediately cease. If you wish to terminate your agreement with us, you may simply discontinue using our services.
13. Contact Information
Questions about the Terms should be sent to us at:
Willow St. Interiors By Alison
(201) 725-1780
alison@willowstinteriors.com
14. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms constitute the entire agreement between us regarding our services and supersede and replace any prior agreements we might have had between us regarding the services.